Terminating Membership (PPO)

If you would like information about terminating your membership in a SecureChoice (PPO) plan and your plan rights and responsibilities upon your dis-enrollment, please click on your plan link below. (NOTE: To see the plan links, you must first have selected your service area under Compare Plans.)

You can also find out about terminating your plan membership by contacting the following:

  • The Health Plan Member Services at 1.877.847.7907 (TTY: 711) - Hours of Operation are October 1 through March 31: 8:00 am to 8:00 pm, 7 days a week and April 1 through September 30: 8:00 am to 8:00 pm, Monday through Friday. 
  • Medicare at 1.800.MEDICARE (1.800.633.4227), 24 hours a day, 7 days a week. TTY users should call 1.877.486.2048
  • There is also information in the Medicare and You Handbook

Potential for Contract Termination

The Health Plan has contracts with Medicare and our provider networks to provide contracted services to eligible members in our service area. If any contract between Medicare or the provider organization is altered for any reason, you will be notified of the change in a timely manner in accordance with Medicare regulations and provided with information on steps you should take to continue to receive Medicare services.

Contact Us

THP_WEB_Phone_Icon[1].png By Phone:

Current Members
Call us at 1.877.847.7907
Prospective Members
Call us at 1.877.847.7915
Hearing Impaired Services
Please call (TTY: 711)

THP_WEB_Mail_Icon[1].png By Mail:

The Health Plan
1110 Main Street
Wheeling, WV 26003-2704

THP_WEB_Hours_Icon[1].pngHours of Operation:

October 1 through March 31:
8:00 a.m. to 8:00 p.m.,
7 days a week

April 1 through September 30:
8:00 a.m. to 8:00 p.m.,
Monday through Friday
Last Modified: September 22, 2020 at 10:53 AM